Strategic project delivery for public sector

Strategic Services Tailored for Charities and Public Services

I help charities and public organisations navigate change, provide interim leadership, and deliver projects that improve supporter and audience experience.

Backed by 20 years in the sector, including over a decade in senior leadership roles, I combine strategic thinking with practical, hands-on delivery. Whether stabilising during transitions or supporting long-term transformation, I work alongside you to deliver results that matter.

Interim Leadership & Project Delivery

Providing experienced interim leadership to guide organisations through periods of change.
Managing and delivering projects that align with your strategic goals.

Audience & Supporter Experience

Enhancing engagement strategies to build stronger relationships with your audience.
Implementing feedback mechanisms to continuously improve supporter satisfaction.

Insight & Data Strategy

Developing data-driven strategies to inform decision-making.
Collaborating with trusted third-party partners for research and implementation.

Fundraising Operations & Compliance

Optimising fundraising processes to increase efficiency and effectiveness.
Ensuring compliance with regulatory requirements and internal governance.

Explore Our Full Range of Services below

Interim Leadership & Project Delivery

Steady hands. Strategic clarity. Fast progress.

I provide interim leadership and hands-on support to lead, stabilise, or accelerate programmes across insight, data, and audience-focused functions. Whether stepping in to cover leadership gaps, launching new projects, or bringing pace to a change programme, I combine strategic focus with practical delivery.

Interim cover for senior or strategic roles
Hands-on project direction, including delivery planning and coordination
Practical support during transformation, restructures or technology shifts

Where needed, I also draw on a trusted network of specialists to support implementation, training or systems delivery.

Want to know more or discuss your specific needs? Contact me for a free consultation:

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Supporter & Audience Experience

Improving how people experience your organisation.

I support organisations to better understand, reach, and engage those they serve. This includes journey mapping, engagement strategy, and supporter-centered services design, to shape and deliver solutions that drive loyalty and meaningful connection.

Interim leadership across Supporter Experience, Supporter Engagement or Audience Insight teams
Journey mapping, audience experience audits and pain-point identification
Strategic recommendations to improve engagement, satisfaction and long-term value

Where appropriate, I collaborate with trusted creative, research and service design partners to support delivery and implementation.

Want to know more or discuss your specific needs? Contact me for a free consultation:

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Charity audience experience strategy in action

Insight & Data Strategy

Using data to unlock better decisions.

I help organisations make sense of their data and translate insight into action. From segmentation and reporting framework to data governance and strategic reviews.

Interim leadership for insight and analytics functions
Supporter segmentation and data-informed journey planning
Data governance and GDPR-aligned process reviews

Collaborating with trusted third-party partners to deliver in-depth research, design and technical implementation when required.

Want to know more or discuss your specific needs? Contact me for a free consultation:

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Dashboard example for nonprofit insight and data

Fundraising Operations & Compliance

Making operations stronger, safer, and smarter.

I support organisations to strengthen the operational backbone of fundraising. This includes developing or reviewing compliance frameworks, improving supporter journeys and processes, and optimising how data, teams, and tools work together - all while staying aligned with regulation and sector best practice.